A well governed organisation offering quality services will engage customers. But without government cooperation and well developed infrastructure the delivery of the product is more difficult. Visas, travel restrictions, expenses and security fears can put customers off.
Collaboration within the industry is needed to highlight these barriers to business. Also, more communication between the governments of neighbouring countries could help create solutions to these issues. Comment includes:
Peter Norman, Senior Vice President, Acquisitions & Development, Hyatt Hotels Corporation on why hospitality needs a united voice to lobby against restrictions
Patrick Fitzgibbon, SVP – Development, Europe & Africa, Hilton Worldwide on visas, air travel and infrastructure
Daniel Silke, Political Analyst & Keynote Speaker, Political Futures Consulting on making business and travel easier in Africa
Muhammad Al-Amir, Founder & MD, Riyada International Hotels & Resorts on the need for cooperation among the Gulf States
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Video clips produced by ybc.hpgcms.wpengine.com for the Hospitality Channel, including interview from industry conferences such as the IHIF conference as well as specific Hospitality Channel shoots.
The growing population of young people within the Middle East is formidable, both the domestic population and the increased immigration into the region. This new generation will become tomorrow’s CEOs and General Managers and they are wired differently to any generation the world has ever seen.
As this demographic increases there are enormous opportunities for the hospitality industry, not only for them to be potential customers but also as potential colleagues.
What needs to be done to encourage talent into the industry? How should the industry change to cater for new tastes? And how should leaders impart their experience and knowledge to educate this new workforce? We hear from experts aiming to answer these questions including:
- Pascal Gauvin, COO – India, Middle East & Africa, InterContinental Hotels Group on the growth of the domestic market in the Middle East.
- Badr Al Badr, CEO of Saudi Hotels & Resorts (SHARACO) on workforce conditions in Saudi Arabia.
- Muhammad Al-Amir, Founder & MD of Riyada International Hotels and Resorts on bringing the new generation into hospitality
- Gabriel Matar, former Director – Middle East & Africa, Hotels & Hospitality Group, Jones Lang LaSalle on the young population’s demand for hotels.
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Video clips produced by ybc.hpgcms.wpengine.com for the Hospitality Channel, including interviews from industry conferences such as the IHIF conference as well as specific Hospitality Channel shoots.