Briefing: challenges for the hospitality industry

Hospitality is a global industry, a sector which cannot be protected from international challenges. The economic downturn in Europe is one of these challenges.  What has happened in hospitality for the four years since the recession first hit, and is trust finally filtering back into the market?

Our experts this week discuss what they are seeing in the industry as well as highlighting some other challenges that could be faced in the next 10 years.  Some believe the likelihood of another, harder-hitting, recession is just around the corner but interestingly hospitality consistently outperforms the market.

Experts this week include:

  • Sir Nigel Knowles, co-Global CEO of DLA Piper, on the trust sought in the markets
  • Prof. Ian Goldin, of the Oxford Martin School at Oxford University, on the challenges hospitality could face in the next 10 years.
  • Mark Wynne-Smith, Global CEO of Jones Lang LaSalle Hotels, on the confidence seen in the market despite economic issues.
  • And David Scowsill, CEO of the WTTC, on hospitality outperforming the economy.
 


If you’ve been sent to this page but you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do so here. It’s free.

Video clips produced by ybc.hpgcms.wpengine.com for the Hospitality Channel, including interviews from industry conferences such as the most recent IHIF conference as well as specific Hospitality Channel shoots.

Briefing: Contemporary decision-making

Technology provides businesses with a plethora of opportunity. Most prevalent perhaps is the speed in which we can communicate, understand and react to new things at the click of a button. Without the invention of email, and other technologies, it would feel like we are all standing still.

Data being created every day now needs to be understood, and using software that is available to make sense of this is now essential. Modern day decision-making can be faster than ever before. This has both positives and negatives which are discussed in this briefing, including comment from:

  • Ed Fuller, former President & MD of Marriott International on how he managed the decisions he had to make.
  • David Scowsill, CEO of the WTTC, on the velocity of new mobile and social technologies
  • Sir Nigel Knowles, co-Global CEO of DLA Piper on the caution to be taken when making decisions quickly.
  • And Prof. Ian Goldin, of Oxford University on digesting the instantaneous online platforms.
 


If you’ve been sent to this page but you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do so here. It’s free.

Video clips produced by yBC.tv for the Hospitality Channel, including interviews from industry conferences such as the most recent IHIF conference as well as specific Hospitality Channel shoots.

Briefing: hospitality embracing digital marketing

Many large organisations are now coming to terms with the new digital channels. It is a highly effective way of communicating with consumers, potential customers and other people in their respective industries.

Hospitality is in a unique position to establish relationships with all stakeholders using this new channel. The amount of information hotel brands collect is a rich mine to ensure brand loyalty.

However, social media does have its downfalls and some of these are explored by this week’s experts:

  • Ed Fuller, former President and Managing Director of Marriott International, on getting the right combination of marketing channels.
  • Sir Nigel Knowles, co-Global CEO of DLA Piper, on the implication for leaders with this new medium.
  • Prof. Ian Goldin, of the Oxford Martin School at the University of Oxford, on the cultural impacts social media is having
  • Simon Vincent, President – Europe for Hilton, on his company embracing these new digital channels.
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If you’ve been sent to this page but you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do so here. It’s free.

Video clips produced by yBC.tv for the Hospitality Channel, including interviews from industry conferences such as the most recent IHIF conference as well as specific Hospitality Channel shoots.

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