Briefing: the ‘big data’ minefield

The digital economy is producing unparalleled amounts of data, in part due to increased customer engagement through social media and online platforms. Simultaneously, the capability of technology and data management systems is progressing rapidly, allowing the vast silos  of data within the hotel industry to be put to good use.

This briefing looks at the process of analysing the hospitality industry using data and the issues that arise from increased access to valuable and sensitive information. Comment from:

  • Wolfgang Neumann, President & CEO of The Rezidor Hotel Group on managing customer data

  • Carlo Gagliardi, Partner, PricewaterhouseCoopers on why hotels must use big data wisely

  • Andrew Boshoff, Head of Strategy & Development at Global Hotel Alliance on creating smart, usable data.

  • Elizabeth Winkle, Managing Director of STR Global on crunching data for the hotel industry

If you’ve been sent to this page and you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do see here. It’s free.

Video clips produced by ybc.hpgcms.wpengine.com for the Hospitality Channel, including interview from industry conferences such as the IHIF conference as well as specific Hospitality Channel shoots.

Briefing: with adversity comes innovation

Arguably, countries which were damaged by the recession are beginning to see growth again. With this growth innovators are beginning to surface.

But what does this mean when dealing with an individual who is an entrepreneur? How do they tick and how can you work with them to create something very special?

In this briefing we hear from entrepreneurs themselves as well as those that advise them on this unique personality, including:

  • Guy Rigby, Head of Entrepreneurs at Smith & Williamson, about having a chip on both shoulders.
  • John Paleomylites, founder & MD of Beatthatquote.com, speaking about the belief that entrepreneurs have in what they are offering.
  • And from experts at PricewaterhouseCoopers on the skills that entrepreneurs should have.
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If you’ve been sent to this page but you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do so here. It’s free.

Video clips produced by yBC.tv for the Hospitality Channel, including interviews from industry conferences such as the most recent IHIF conference as well as specific Hospitality Channel shoots.

Briefing: Managing the hard times

Obstacles and difficulties are faced by every business. This has, of course, been exacerbated by the economic conditions of the past couple of years.

Many believe we are coming out of recession. However, this still doesn’t gurantee plain sailing when making business decisions. The market is still tough, companies have streamlined their operations in the hope that there will be positive growth at the end of 2012.

In this briefing we hear from an array of experts on overcoming business difficulties as well as the opportunities seen in tough times. Including:

  • Richard Reed, co-Founder of innocent drinks, on businesses that survive the recession
  • Guy Rigby, Head of Entrepreneurs at Smith & Williamson, about markets with growth of 5-10%.
  • And Steve Gilroy, CEO of Vistage UK, on which businesses grasp the opportunities in tough times.
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If you’ve been sent to this page but you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do so here. It’s free.

Video clips produced by yBC.tv for the Hospitality Channel, including interviews from industry conferences such as the most recent IHIF conference as well as specific Hospitality Channel shoots.

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