Briefing: hospitality being noticed by global Governments

One of the biggest problems hospitality has is demonstrating to the Government’s of the World the value the industry brings to their economies. Hospitality seems to continually fall off the radar when it comes to the key drivers of change and growth across the World.

With the work of Taleb Rifai at the UNWTO and David Scowsill of the WTTC the industry is beginning to put its head above the parapet and be noticed.

In this briefing we hear from:

  • Taleb Rifai on the UNWTO and the WTTC tackling Governments together.
  • David Scowsill of the WTTC on how much tourism generates for the global economy.
  • Ed Fuller, former MD at Marriott International on the need for Governments to help the industry.
  • And Sir Nigel Knowles, co-CEO of DLA Piper LLP on problems faced by Governments at the moment.

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Video clips produced by ybc.hpgcms.wpengine.com for the Hospitality Channel, including interviews from industry conferences such as the most recent IHIF conference as well as specific Hospitality Channel shoots.

Briefing: embracing new technology in hospitality

All industries have been digitally disrupted since the mainstream adoption of the Internet. There is no question that these new technologies have developed both communication and engagement facilitation like never before. Whether businesses want to target your consumer directly or make decisions via a mobile device on the go, the evolution of social & mobile technologies is truly global.

It has been suggested that hospitality has been behind many industries in its acceptance of technologies, yet it has some of the most defined and detailed data sets in the market. Communication between colleagues and customers has never been so easy but how should it be harnessed now that you have stakeholders worldwide?

Interviews in this briefing include:

  • Ed Fuller, former President & Managing Director of Marriott International on changes he has seen in a 40 year career.
  • Julie Meyer, Founder & CEO of Ariadne Capital on disruptive technologies now a part of everyday life.
  • Sir Nigel Knowles, joint CEO of DLA Piper on the multitude of new stakeholders businesses have.
  • And Graeme Codrington, Futurist at TomorrowToday on hospitality lagging when it comes to customer engagement

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Video clips produced by ybc.hpgcms.wpengine.com for the Hospitality Channel, including interviews from industry conferences such as the most recent IHIF conference as well as specific Hospitality Channel shoots.

Briefing: unprecedented growth for the African continent

Africa is the continent of the future. The continent has unrivaled potential, with many believing it remains completely untapped. Some countries in Africa don’t yet have a branded hotel product.

Many countries within Africa are able to compete with nations across the globe. With its mining industry booming and a progressively wealthier population, the hotel industry can be part of the story developing across the continent.

Brands are sought after, but what are the challenges faced when entering into this new market and what does Africa need to do to encourage investment?

Experts this week include:

  • David Scowsill, the CEO of the WTTC on what needs to be done in Africa to galvanize the hospitality industry.
  • Ed Fuller, former President & CEO of Marriott International on the challenges faced by the company when investing in the first locations.
  • Sir Nigel Knowles, co-CEO of DLA Piper, on the need to take Africa seriously.
  • And Gordon Drake, CFO of Kingdom Hotel Investments, on the implications of the resource-laden continent
 


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Video clips produced by ybc.hpgcms.wpengine.com for the Hospitality Channel, including interviews from industry conferences such as the most recent IHIF conference as well as specific Hospitality Channel shoots.

Briefing: the modern-day leader

Any leader of an organisation has to command with confidence and assertiveness. To pursue a company’s vision, mission and values. The most successful leaders become synonymous with their brand. Richard Branson is a fantastic example of a charismatic leader who fills his staff with the belief needed to fulfill the ambitions of the Virgin empire.

What can the hospitality leaders of today learn and how will they ensure the successful stewardship of their respective businesses?

In this week’s briefing we hear from industry experts, including:

  • Richard Branson on one of the reasons he has become so successful.
  • Peter Malone, Managing Director of Madison Mayfair, on the multidimensional personality leaders must now have.
  • Sir Nigel Knowles, co-CEO of DLA Piper, on leaders of today becoming closely associated with their brands and organisations.
  • And Debrah Dhugga, General Manager of Dukes Hotel, on preparing a new generation of hospitality leaders.

If you’ve been sent to this page but you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do so here. It’s free.

Video clips produced by ybc.hpgcms.wpengine.com for the Hospitality Channel, including interviews from industry conferences such as the most recent IHIF conference as well as specific Hospitality Channel shoots.

Briefing: understanding the complexities of your business

Understanding the complexities of any business is paramount. This understanding is essential when the company grows, which of course is the ambition. Executives at the top of global organisations can now be clever with their use of proper and applicable technology.

New tools have made decision-making easier for CEOs of any organisation to manage their business from the palm of their hand. Whether they are on a development site in China, the head office in London, or on a business trip in Sydney.

Technology is continually becoming more developed and sophisticated. In this week’s briefing we hear from some experts with their thoughts on the subject.

Including comment from:

  • Gordon Drake, CFO of Kingdom Hotel Investments on measuring global financial performance.
  • Sean Worker, CEO of Bridgestreet, on his company’s decision-making framework
  • Sir Nigel Knowles, co-Global CEO of DLA Piper on how his global organisation maintain the flow of information.
  • And Andrew Sangster, of The Hotel Analyst, on forecasting your decision making.
 


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Video clips produced by ybc.hpgcms.wpengine.com for the Hospitality Channel, including interviews from industry conferences such as the most recent IHIF conference as well as specific Hospitality Channel shoots.

Briefing: challenges for the hospitality industry

Hospitality is a global industry, a sector which cannot be protected from international challenges. The economic downturn in Europe is one of these challenges.  What has happened in hospitality for the four years since the recession first hit, and is trust finally filtering back into the market?

Our experts this week discuss what they are seeing in the industry as well as highlighting some other challenges that could be faced in the next 10 years.  Some believe the likelihood of another, harder-hitting, recession is just around the corner but interestingly hospitality consistently outperforms the market.

Experts this week include:

  • Sir Nigel Knowles, co-Global CEO of DLA Piper, on the trust sought in the markets
  • Prof. Ian Goldin, of the Oxford Martin School at Oxford University, on the challenges hospitality could face in the next 10 years.
  • Mark Wynne-Smith, Global CEO of Jones Lang LaSalle Hotels, on the confidence seen in the market despite economic issues.
  • And David Scowsill, CEO of the WTTC, on hospitality outperforming the economy.
 


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Video clips produced by ybc.hpgcms.wpengine.com for the Hospitality Channel, including interviews from industry conferences such as the most recent IHIF conference as well as specific Hospitality Channel shoots.

Briefing: momentum swing in Europe

Battling to retain market share when economic conditions are so tough is a continual headache for most, but has the industry seen the worst of it in Europe?

Although many believe the effects of the recession are still being felt, the rise in deal activity and general positivity in the market has allowed some to suggest the worst is behind us.

In this week’s briefing we hear from some key experts on their thoughts for the market in Europe, including:

  • Sir Nigel Knowles, co-CEO of DLA Piper on Europe retaining its economic competitiveness.
  • Mark Wynne-Smith, Global CEO of Jones Lang LaSalle Hotels on the momentum he sees in Europe.
  • Robert Shepherd, of InterContinental Hotels, on the effort they are putting in within Europe.
  • And Kingsley Seevaratnam of Westmont Hospitality Management, on how the economic conditions are still effecting market confidence.

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Video clips produced by yBC.tv for the Hospitality Channel, including interviews from industry conferences such as the most recent IHIF conference as well as specific Hospitality Channel shoots.

Briefing: consolidation in the hotel industry

As the market for deals is still stuttering to start, hoteliers are looking for alternative avenues to do deals. Where there is over-supply and low room rates consolidation seems like the logical step. But what does this mean in real terms? and when will we see consolidation come to the market in a serious way?

In this briefing we hear from key industry experts about understanding where the future lies for hotel deal-making. Including comment from:

  • Nick van Marken, of Deloitte LLP on banks and hotels consolidating their positions.
  • Sir Nigel Knowles, co-Global CEO of DLA Piper, on factors delaying consolidation in the hospitality industry.
  • Andrew Sangster, Editor of Hotel Analyst, on after the economic dust has settled, what happens now?.
  • And Timothy Lloyd Hughes of Deutsche Bank on hoteliers adding value to current assets.
 


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Video clips produced by yBC.tv for the Hospitality Channel, including interviews from industry conferences such as the most recent IHIF conference as well as specific Hospitality Channel shoots.

Briefing: Contemporary decision-making

Technology provides businesses with a plethora of opportunity. Most prevalent perhaps is the speed in which we can communicate, understand and react to new things at the click of a button. Without the invention of email, and other technologies, it would feel like we are all standing still.

Data being created every day now needs to be understood, and using software that is available to make sense of this is now essential. Modern day decision-making can be faster than ever before. This has both positives and negatives which are discussed in this briefing, including comment from:

  • Ed Fuller, former President & MD of Marriott International on how he managed the decisions he had to make.
  • David Scowsill, CEO of the WTTC, on the velocity of new mobile and social technologies
  • Sir Nigel Knowles, co-Global CEO of DLA Piper on the caution to be taken when making decisions quickly.
  • And Prof. Ian Goldin, of Oxford University on digesting the instantaneous online platforms.
 


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Video clips produced by yBC.tv for the Hospitality Channel, including interviews from industry conferences such as the most recent IHIF conference as well as specific Hospitality Channel shoots.

Briefing: The changing face of the consumer

Growing complexities in the contemporary environment don’t help in trying to paint a picture of your consumer. Technology, and more specifically the Internet, has opened up a wealth of opportunities but, some would argue, also a plethora of headaches.

Consumers are being seen to completely change the way they purchase everything. Hotel brands have to be malleable to this in order to retain loyal customers as well as attract new ones.

Experts this week discuss this change in the way consumers behave and the new ways of appealing to them:

  • Sir Nigel Knowles, co-CEO of DLA Piper on the fundamental shift consumers have taken, away from traditional behaviours.
  • Ed Fuller, former CEO & MD of Marriott International on appealing to a consumer with multiple brands.
  • Kingsley Seevaratnam, of Westmont Hospitality Group, on the new found sophistication consumers bring to the table.
  • And Prof. Ian Goldin, of Oxford University on the fine line organisations walk when using technology.
 


If you’ve been sent to this page but you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do so here. It’s free.

Video clips produced by yBC.tv for the Hospitality Channel, including interviews from industry conferences such as the most recent IHIF conference as well as specific Hospitality Channel shoots.

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