Briefing: attracting customers with creativity

Standing out from the crowd can be very difficult in such a saturated hospitality market. The development of hotels with a higher value placed on design, creativity and atmosphere is an area of contention for our experts.

In this briefing we hear from; Arnaud de Saint-Expuery, of the Andaz at Liverpool Street, on the benefits of being located in a creative area, Robert Cook, of Hotel du Vin and Malmaison (at the time of the interview, and now CEO of De Vere Village), on maintaining and looking for buildings with features, and Paul Slattery, of Otus & Co., who doesn’t believe the features are why people choose to stay in hotels.

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Briefing: common sense needed for hiring success

In this week’s briefing we hear from some key experts about the importance of the workforce, and the importance of getting the right candidate the first time. With a motivated and dedicated workforce a company can have unrivalled success.

We also hear about why, as a business owner, you must understand the nature of employment law to mitigate any disputes in the future, which can be a costly and time-consuming exercise.

This week we hear from Colin Stanbridge of the London Chamber of Commerce, Surinder Arora of Arora Hotels, and Will Winch of Mishcon de Reya

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Briefing: 2012 Olympics puts the spotlight on London

The summer of 2012 promises to be a big year for the UK hospitality market. Many argue it is a chance to showcase London as the place to be for business and leisure. A base for investments and a lifestyle choice.

In this briefing we hear why London remains a prominent city on the global stage as well as the continuing challenges the city faces to maintain that status. Interviews included are with Colin Stanbridge, of the London Chamber of Commerce, Ramona Mehta, Partner at Mishcon de Reya and Arnaud de Saint-Exupery, of the Andaz at Liverpool Street are in this briefing.

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