Briefing: attracting customers with creativity

Standing out from the crowd can be very difficult in such a saturated hospitality market. The development of hotels with a higher value placed on design, creativity and atmosphere is an area of contention for our experts.

In this briefing we hear from; Arnaud de Saint-Expuery, of the Andaz at Liverpool Street, on the benefits of being located in a creative area, Robert Cook, of Hotel du Vin and Malmaison (at the time of the interview, and now CEO of De Vere Village), on maintaining and looking for buildings with features, and Paul Slattery, of Otus & Co., who doesn’t believe the features are why people choose to stay in hotels.

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Briefing: 2012 Olympics puts the spotlight on London

The summer of 2012 promises to be a big year for the UK hospitality market. Many argue it is a chance to showcase London as the place to be for business and leisure. A base for investments and a lifestyle choice.

In this briefing we hear why London remains a prominent city on the global stage as well as the continuing challenges the city faces to maintain that status. Interviews included are with Colin Stanbridge, of the London Chamber of Commerce, Ramona Mehta, Partner at Mishcon de Reya and Arnaud de Saint-Exupery, of the Andaz at Liverpool Street are in this briefing.

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