Briefing: investment in data is the future of hospitality

Staying connected to your customer is of paramount importance as customer loyalty is to brands. The hospitality sector is very unusual as the amount of data a hotel might have about an individual is perhaps more than any other industry. But how should hospitality embrace new technology to capitalise on the enormous amount of data it has?

Many believe there is a revolution coming in the way we communicate with consumers, colleagues and stakeholders and investment decisions about the use of new technologies requires much thought and understanding.

In this briefing we hear from technology experts in the realm of hospitality that discuss where the future of the digital world lies and where hospitality fits into this picture, including:

  • Nigel Huddlestone, Industry Head for Travel at Google on making data relevant to your business
  • Andrew Sangster, Editorial Director for Hotel Analyst Distribution & Technology on connecting the huge data silos within a hotel business
  • Cyril Ranque, SVP of Global Market Management for Expedia Lodging on his company being the ‘technology lab’ for many hotel business
  • And Arthur de Haast, Chairman – Hotels & Hospitality for Jones Lang LaSalle on the speed in which digital technology speeds up businesses.
 


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Video clips produced by ybc.hpgcms.wpengine.com for the Hospitality Channel, including interviews from industry conferences such as the most recent IHIF conference as well as specific Hospitality Channel shoots.

Briefing: investment in hospitality for 2013

In this briefing we hear from experts about the market for deals and the expectations of where they see the future of the market for 2013. Many believe that the industry has turned a corner and deal activity is now picking up. However, a degree of caution remains as we move out of the financial crisis. Shards of optimism are running rife in the industry, but is this positivity justified as we move further into the year.

In this briefing we hear from:

  • Laurence Geller, CEO of Geller Investment Company, on the market for hotel investment
  • Nick van Marken, Partner – Global Hospitality Leader of Deloitte on what is needed to unblock the deal activity pipeline
  • Clive Hillier, CEO of Vision Hospitality Asset Management on the obstacles to be overcome to increase deal flow
  • And Andrew Taylor, National Head of Leisure for NatWest on whether or not banks are lending
 


If you’ve been sent to this page but you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do so here. It’s free.

Video clips produced by ybc.hpgcms.wpengine.com for the Hospitality Channel, including interviews from industry conferences such as the most recent IHIF conference as well as specific Hospitality Channel shoots.

Briefing: global development of hospitality brands

Economic recovery globally is in a much better position than it was 12 months ago. Some markets however are still struggling whilst others are thriving and it’s integral to understand the macro-economic fundamentals before getting into the detail.

Whether you are a hospitality developer or an investor, understanding what product is needed in each market is essential and many believe this has fundamentally changed in recent years.

Which markets are the developers investing time and money to get a hotel product into locations? Which hotel product will work well in specific locations? How do you go about putting together a successful deal? All discussed in this briefing, including comments from:

  • Gerald Lawless, CEO of Jumeirah Group on the global growth of the luxury brand
  • Richard Candey, Head of Hospitality at DTZ on what makes a great deal
  • Maria Zarraluqui, VP – Development of Melia Hotels International on the worldwide regions her group are investing in
  • Mark Wynne-Smith, Global CEO of Jones Lang LaSalle Hotels on transactions in the US & EMEA region.
 


If you’ve been sent to this page but you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do so here. It’s free.

Video clips produced by ybc.hpgcms.wpengine.com for the Hospitality Channel, including interviews from industry conferences such as the most recent IHIF conference as well as specific Hospitality Channel shoots.

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