Briefing: providing value for money in low cost hotel operations

One trend in hospitality has not changed for over 2000 years – people want a good bed, a decent shower and somewhere safe to sleep the night. The growth in the low-budget sector has been testament to this.

Hotel brands still need to deliver value for money, but if the above components are at the core of any offering, the likelihood is that the perceived value of the product is high.

Many believe there will be continued growth in the budget sector with new innovations allowing the best use of space.

Experts in this week’s briefing include:

  • Joe Stenson, of Queensway Group on the transparency needed with hotel products.
  • Peter Malone, Managing Director of Madison Mayfair on delivering a great service at a reduced cost.
  • Andrew Sangster, Editor of the Hotel Analyst on the 2,000 year old trend.
  • And John Brennan, CEO of Jurys Inns Group on targeting customers at the right price.

If you’ve been sent to this page but you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do so here. It’s free.

Video clips produced by ybc.hpgcms.wpengine.com for the Hospitality Channel, including interviews from industry conferences such as the most recent IHIF conference as well as specific Hospitality Channel shoots.

Candidates flying high with Hospitality People Group

Placing great people in diverse roles is something we look to achieve everyday at FM Recruitment and the wider Hospitality People Group. We place our candidates in the most sought after locations so they can develop as a professional in hospitality as well as benefiting from the wider activities that a location might have on offer.

When we placed Scott McKenzie as the Director of Finance – Compliance for the world famous Atlantis The Palm Hotel & Resort in Dubai we knew he was the right man for the job.

Six months have now passed and we caught up with Scott with how he was getting on in his role. Suffice to say, him and his family are thoroughly enjoying life in Dubai. The role has developed much further than Scott first envisaged and this “commute to work” (see picture) must be one of the most adventurous in the world!

When FM Recruitment places the right candidates the results for everyone are paramount. Scott believes the next 6 months will pass just as fast as the previous but let’s hope not quite as fast as the picture may suggest…

Briefing: adopting big brand strategies

All hospitality companies strategise over where the next growth market is, where can I cut costs in the current business and how can I appeal to my consumer even more? But what do the big brands think and planning for the future?

In this briefing we hear from executives at Hilton Worldwide, InterContinental Hotel Group and Accor Hotels on where they believe the growth of their brands will be. Understanding what they believe the development pipeline is can help shape the trends we may see in the future of hospitality.

Experts this week include:

  • Robert Shepherd, SVP Development and Design – Europe of InterContinental Hotel Group on strategies for a multi-brand organisation.
  • Andrew Sangster, Editor at Hotel Analyst, on what strategies the big hotel brands are employing.
  • Simon Vincent, President of Hilton Worldwide for Europe on the expansion of the Hilton brand.
  • And Yann Caillere, President & COO of Accor Hotels on the hospitality market in general.
 


If you’ve been sent to this page but you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do so here. It’s free.

Video clips produced by ybc.hpgcms.wpengine.com for the Hospitality Channel, including interviews from industry conferences such as the most recent IHIF conference as well as specific Hospitality Channel shoots.

Briefing: strategies for the Eurozone

The European region has seen massive change in the last 4-5 years. All businesses have consolidated their positions in wake of the recession. In light of this, what strategies should be employed to achieve continued growth.

Many hotel brands are embedded in the European Union and have had to completely adjust their products. Is the industry ever going to see the sort of growth and development seen pre-2007? Or is today’s market much more about innovating with existing developments and ensuring high-quality standards across the board?

The investment market in Europe has certainly been hit. Understanding when we are going to see the resurgence in deal-making is critical for the development pipelines of all brands.

Experts speaking in this week’s briefing include:

  • Mark Wynne-Smith, Global CEO of Jones Lang LaSalle Hotels on the European secondary market for investment.
  • Francois Baudin, of Fairmont Raffles Hotels, on what strategies they are employing in Europe.
  • James Chappell, Global Marketing Director of Horwath HTL, on the current state of the European market.
  • And Clive Hillier, CEO of Vision Hospitality Asset Management, with his view on the only two hot markets in Europe.

If you’ve been sent to this page but you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do so here. It’s free.

Video clips produced by ybc.hpgcms.wpengine.com for the Hospitality Channel, including interviews from industry conferences such as the most recent IHIF conference as well as specific Hospitality Channel shoots.

Briefing: understanding successful hotel operations

The components of a successful hotel may seem simple, however, mastering how a hotel ensures repeat business and customer loyalty is hard. There are many variables which can affect a customer’s perception, right down to the towels, glasses and coffee you provide.

With the immediacy of online commenting, it is essential that all staff and stakeholders are up to scratch with how you operate. Successful hotels are able to ensure great stays for their customers by managing their expectations and understanding exactly what they want.

Some hospitality experts share their thoughts on what they believe ensures a hotel’s success. Including comment from:

  • Simon Vincent, President – Europe for Hilton Worldwide on the core component of any hotel.
  • Mark Wynne-Smith, Global CEO of Jones Lang LaSalle Hotels on the commoditisation of hotels which diminishes service.
  • Chris Boulton, CEO of yoo Hotels, on creating a memorable location for guests.
  • And John Brennan, CEO of Jurys Inn Hotels on instilling passion in the workforce to ensure success.
 


If you’ve been sent to this page but you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do so here. It’s free.

Video clips produced by ybc.hpgcms.wpengine.com for the Hospitality Channel, including interviews from industry conferences such as the most recent IHIF conference as well as specific Hospitality Channel shoots.

Briefing: unprecedented growth for the African continent

Africa is the continent of the future. The continent has unrivaled potential, with many believing it remains completely untapped. Some countries in Africa don’t yet have a branded hotel product.

Many countries within Africa are able to compete with nations across the globe. With its mining industry booming and a progressively wealthier population, the hotel industry can be part of the story developing across the continent.

Brands are sought after, but what are the challenges faced when entering into this new market and what does Africa need to do to encourage investment?

Experts this week include:

  • David Scowsill, the CEO of the WTTC on what needs to be done in Africa to galvanize the hospitality industry.
  • Ed Fuller, former President & CEO of Marriott International on the challenges faced by the company when investing in the first locations.
  • Sir Nigel Knowles, co-CEO of DLA Piper, on the need to take Africa seriously.
  • And Gordon Drake, CFO of Kingdom Hotel Investments, on the implications of the resource-laden continent
 


If you’ve been sent to this page but you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do so here. It’s free.

Video clips produced by ybc.hpgcms.wpengine.com for the Hospitality Channel, including interviews from industry conferences such as the most recent IHIF conference as well as specific Hospitality Channel shoots.

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