Briefing: Finding your place in hospitality

Statistics from the Bureau of Labor Statistics show that 27% of baby boomers held 15 or more jobs throughout their working lives. Will the millennial career path look the same? Boston College Center found that 64% of the millennials have established career goals for themselves, and 58% would prefer to stay with one employer and advance internally.

Whatever the journey looks like it takes time to build a career and find the right role. These videos discuss the many ways to have a great career in hospitality:

So how are today’s up comers approaching their careers? Boston College’s research ‘How Millennials Navigate their Careers’ revealed new insight into their mind-set and suggest that millennials may have more traditional ambitions than often thought. The survey revealed that the top three approaches to job hunting by millennials was to be referred by a friend, to research potential employers, and to search for posting on a company website.

The survey suggest that today’s young candidates are self-aware with 94% agreeing or strongly agreeing that they knew the work skills they possessed. More than 84% knew what was important to them in their careers.

In terms of what they are looking for in a role, career growth opportunities, salary and benefits were most important. 44% agreed that it they tend to make career choices based on their own values and interests rather than the choices provided by my employer.

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Video clips produced by ybc.tv for the Hospitality Channel, including interview from industry conferences such as the IHIF conference as well as specific Hospitality Channel shoots.

Briefing: Hospitality professionals start small & seize opportunity

In a Survey by the American Hotel & Lodging Association, more than half of respondents said 50% or more of their managers began their hotel careers in an entry-level position. Half said that 50% or more started in minimum wage positions.

With the growth the industry is seeing at the moment, job opportunities are coming in fast. Getting each new operation up and running opens up a variety of vacancies. New entry level roles could be the starting point for a great career for those applying.

In these videos four successful hospitality professional discuss handwork, dedication and passion for the industry:

More opportunities may become available within existing hotels if leaders are confident in the market remaining positive. The Barclays Employers’ Survey 2015 found that ‘77% of business still think that sales lead to job creation – as opposed to job creation leading to sales’.

It has been reported that the opening of the new InterContinental London – The O2 this year, would create 650 new jobs (including peak time temporary roles). The hotel is managed by The Arora Group under a franchise arrangement with the InterContinental Hotels Group (IHG).

A new hotel by the Beannchor Group in Belfast made local news for creating 100 new jobs, whilst in Glasgow a new Radisson hotel was reported to be bringing 60 new jobs opportunities to the area.

This summer, Travelodge created a new careers website in order to drive recruitment for 750 new jobs; 600 in existing hotel and 250 in new hotels to be opened before the end of the year.

One company pushing to get young people to start their career in hospitality is Hilton, which has an annual Global Career Awareness Month. In May they hosted 750 events globally reaching 90,000 young people.

If you’ve been sent to this page and you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do see here. It’s free.

Video clips produced by ybc.tv for the Hospitality Channel, including interview from industry conferences such as the IHIF conference as well as specific Hospitality Channel shoots.

Briefing: understanding successful hotel operations

The components of a successful hotel may seem simple, however, mastering how a hotel ensures repeat business and customer loyalty is hard. There are many variables which can affect a customer’s perception, right down to the towels, glasses and coffee you provide.

With the immediacy of online commenting, it is essential that all staff and stakeholders are up to scratch with how you operate. Successful hotels are able to ensure great stays for their customers by managing their expectations and understanding exactly what they want.

Some hospitality experts share their thoughts on what they believe ensures a hotel’s success. Including comment from:

  • Simon Vincent, President – Europe for Hilton Worldwide on the core component of any hotel.
  • Mark Wynne-Smith, Global CEO of Jones Lang LaSalle Hotels on the commoditisation of hotels which diminishes service.
  • Chris Boulton, CEO of yoo Hotels, on creating a memorable location for guests.
  • And John Brennan, CEO of Jurys Inn Hotels on instilling passion in the workforce to ensure success.
 


If you’ve been sent to this page but you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do so here. It’s free.

Video clips produced by ybc.hpgcms.wpengine.com for the Hospitality Channel, including interviews from industry conferences such as the most recent IHIF conference as well as specific Hospitality Channel shoots.

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