dukes hotel Archives - HPG Advisory Services I Hospitality Leadership Advisory

Briefing: preparing leaders for new world of work

Posted on March 20, 2013February 21, 2019 by HPG Advisory

Today’s business leaders are seemingly battling with multiple decisions all at the same time. Leaders are managing ‘Generation Y’ as they enter the workforce, digital technologies requiring a business to be working 24/7, as well as trying to comprehend macro-economic conditions, to name but a few.

This altering world means leaders need to be prepared and multifaceted, and it doesn’t seem like the role of CEO, Chairman and Managing Director are going to get any easier. In this briefing we hear from leaders as well as hospitality experts on the changing dynamic they are seeing. Including:

Richard Branson on keeping tabs on everything and everyone.

Debrah Dhugga, General Manager of Dukes Hotel on preparing new leaders.

Peter Malone, Managing Director of Madison Mayfair on the multi-dimensional aspect of leaders

And Graeme Codrington, Futurist at TomorrowToday on changes in leading organisations in this new world

If you’ve been sent to this page but you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do so here. It’s free.

Video clips produced by ybc.hpgcms.wpengine.com for the Hospitality Channel, including interviews from industry conferences such as the most recent IHIF conference as well as specific Hospitality Channel shoots.

Briefing: the modern-day leader

Posted on October 24, 2012February 21, 2019 by HPG Advisory

Any leader of an organisation has to command with confidence and assertiveness. To pursue a company’s vision, mission and values. The most successful leaders become synonymous with their brand. Richard Branson is a fantastic example of a charismatic leader who fills his staff with the belief needed to fulfill the ambitions of the Virgin empire.

What can the hospitality leaders of today learn and how will they ensure the successful stewardship of their respective businesses?

In this week’s briefing we hear from industry experts, including:

Richard Branson on one of the reasons he has become so successful.

Peter Malone, Managing Director of Madison Mayfair, on the multidimensional personality leaders must now have.

Sir Nigel Knowles, co-CEO of DLA Piper, on leaders of today becoming closely associated with their brands and organisations.

And Debrah Dhugga, General Manager of Dukes Hotel, on preparing a new generation of hospitality leaders.

If you’ve been sent to this page but you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do so here. It’s free.

Briefing: the importance of design

Posted on September 13, 2012February 21, 2019 by HPG Advisory

It is clear that the emphasis placed on design and innovative features varies, depending on the type of hotel under construction. However, are consumers now placing more importance on hotel design in their buying patterns? Should investment into quirks and features be taken seriously by all or should it be limited to boutique hotels?

Finding the right balance is essential. An outdated hotel, in terms of features and aesthetics, can have a severely detrimental effect on a potentially returning customer.

In this week’s briefing we hear some differing perspectives on the role design plays in hotels. Including comment from:

Chris Boulton, CEO of yoo, on his belief that design is becoming very important across all aspects of hospitality.

Debrah Dhugga, Managing Director of Dukes Hotel talks about how her boutique hotel mixes vintage and contemporary design together.

Joe Stenson, of Queensway Group on his belief that location is much more important than the features of a hotel.

And Guus Bakker, of Frasers Hospitality on the new concept his company is bringing to the market.

If you’ve been sent to this page but you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do so here. It’s free.

Video clips produced by yBC.tv for the Hospitality Channel, including interviews from industry conferences such as the most recent IHIF conference as well as specific Hospitality Channel shoots.

Briefing: digital engagement – the next frontier

Posted on September 5, 2012February 21, 2019 by HPG Advisory

The digital economy is an opportunity for many businesses to gain relationships with their customers like never before. This unprecedented accessibility to understand your consumer has never previously been achievable. Some brands are harnessing this new capability effectively, some are flirting with the idea, whilst some are yet to embrace it.

What is clear, however, is that adopting new digital channels is now critical. They allow you to market and communicate with current and prospective consumers immediately, whilst clients and customers are also more knowledgeable, have greater ability to comment on and rate your business.

This week’s comments come from:

Joe Stenson, Director for Hotels of Queensway Group, on engaging with customers digitally.

James Chappell, Global Marketing Director of Horwath HTL about people being more knowledgeable on everything about your business.

Debrah Dhugga, Managing Director of Dukes Hotel on utilising contemporary technologies now being essential.

And Peter O’Connor, of the Essec Business School, on the trepidation that some businesses show when embracing online tools.

If you’ve been sent to this page but you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do so here. It’s free.

Video clips produced by yBC.tv for the Hospitality Channel, including interviews from industry conferences such as the most recent IHIF conference as well as specific Hospitality Channel shoots.

Briefing: understanding the impact of the Olympics

Posted on July 12, 2012February 21, 2019 by HPG Advisory

The imminent arrival of the Olympics in London is getting closer and closer, 15 days in fact! But what impact will the Olympics have on the UK and the continuing developments in hospitality.

Will the Olympics position London for future events, or will the legacy of the Games have little effect on the industry in London? These thoughts are discussed in this week’s briefing, including comment from:

Peter Malone, Managing Director of Madison Mayfair on how he believes that the initial positive impact will have little longer term effect.

Debrah Dhugga, Managing Director of Dukes Hotel on the plans needed for 2013 in London.

Joe Stenson, Director of Hotels for Queensway Group on the real impact from the Games being seen in 6 months time

And Colin Stanbridge, Chief Executive of the London Chamber of Commerce on what opportunity there is for the future of London after being in the spotlight.

If you’ve been sent to this page but you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do so here. It’s free.

Video clips produced by yBC.tv for the Hospitality Channel, including interviews from industry conferences such as the most recent IHIF conference as well as specific Hospitality Channel shoots.