Briefing: maintaining motivation and loyalty in colleagues

A motivated team member is infinitely more valuable than a stifled or disengaged one. Both new talent and top executives are more likely to be loyal if they are offered opportunities to grow and have an active involvement in company achievements.

How important is it to provide avenues for professional development? In this briefing leaders in the hospitality industry discuss their experience of motivating and encouraging staff. With comment from:

  • Christine Hodder, General Manager at The Stafford London by Kempinski on motivating staff and developing team players.

  • Bob Loewen, COO of Wyndham Hotel Group on people being a core philosophy.

  • William Heinecke, Chairman & CEO of Minor Group on getting staff loyalty through empowerment

  • Amine Moukarzel, President of Golden Tulip Hotels on retaining top staff through motivation


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    Video clips produced by ybc.hpgcms.wpengine.com for the Hospitality Channel, including interview from industry conferences such as the IHIF conference as well as specific Hospitality Channel shoots.

Briefing: a sustainable future for hospitality

Sustainable innovation is a phenomenon invading the consciousness of the hospitality industry. While it is not always a priority above profit margins and customer satisfaction we are seeing more integration of sustainable thinking within business strategy.

Sustainability includes making environmentally friendly adaptations within hotel design and providing economic sustainability by improving local relationships. Implementation of these ideas will give longevity to the industry. In this briefing we hear from a variety of professionals who are embracing the concept, including:

  • Denis Sorin, CEO of Mangalis Management Group on sustainable development in the hospitality industry

  • Margaret McMahon, Managing Director of Wimberly Interiors on sustainable design in hospitality

  • Amine Moukarzel, President of Golden Tulip Hotels on seeking out profit and sustainability for owners

  • Russel Sharpe, COO in the Hotel Division of Landmark Hospitality on biting the bullet on sustainability

 


If you’ve been sent to this page and you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do see here. It’s free.

Video clips produced by ybc.hpgcms.wpengine.com for the Hospitality Channel, including interview from industry conferences such as the IHIF conference as well as specific Hospitality Channel shoots.

Briefing: the threat and opportunity of Online Travel Agents

Online travel agents have embraced the digital world as a new business platform. They have taken full advantage of the low costings, have shaken up the industry, and have forced prices down.

The efficient booking processes appeal to today’s time-strapped, bargain-hunting customers.  While this is a fantastic way for brands to distribute their product to a large market, there is a risk that appearing on OTA sites will reduce direct engagement with the hotel’s own online presence.

In this briefing we have expert discussion on the changing relationship between OTA’s and hoteliers. Comment from:

  • Amine Moukarzel, President of Golden Tulip Hotels on the vital role of online travel agents
  • Pascal Gauvin COO – India, Middle East & Africa of InterContinental Hotels Group with tips on managing the OTA relationship
  • Russel Sharpe, COO in the Hotel Division of Landmark Hospitality on OTAs being a necessary evil
  • Satyan Joshi, Industry Manager for travel at Google on the way hoteliers view the OTA footprint
 


If you’ve been sent to this page but you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do so here. It’s free.

Video clips produced by ybc.hpgcms.wpengine.com for the Hospitality Channel, including interviews from industry conferences such as the IHIF conference as well as specific Hospitality Channel shoots.

Briefing: extraordinary continued growth for Middle East

There is no doubting that the growth story for the hospitality sector in the Middle East region is compelling. The emergence of the region as a hub of investment means it is continuing to be an exciting prospect specifically for hotel development.

Capitalising on this non-stop growth is something discussed in this week’s briefing. Where are the opportunities? Are there markets that have too much hotel product? What hotel product will work in the next 3-5years? Answering these questions includes:

  • Wolfgang Neumann, President & CEO of The Rezidor Hotel Group on the phenomenal growth he sees.
  • Neil George, VP – Acquisitions & Development, Africa & Middle East for Starwood Hotels & Resorts on the continued opportunity for luxury hotel brands
  • Amine Moukarzel, President of Golden Tulip Hotels on the emerging markets he sees for the region.
  • Darroch Crawford, Managing Director of Premier Inn Hotels LLC on understanding the opportunity for his brand
 


If you’ve been sent to this page but you’re not yet on the circulation list to receive these regular briefings and you would like to sign up, you can do so here. It’s free.

Video clips produced by ybc.hpgcms.wpengine.com for the Hospitality Channel, including interviews from industry conferences such as the IHIF conference as well as specific Hospitality Channel shoots.

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